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Kristina Zumfeld has an extensive work history, starting with internships in areas such as accounting, PR, logistics, and corporate customer service. Kristina transitioned to roles in client services and account representation before moving into various positions at WebEx Communications BV, where they managed corporate accounts and led client services teams. Later, at Cisco, they held roles that focused on customer success, partner enablement, and product sales for Webex. Most recently, they served as the Global Customer Success Lead at Neat. Throughout their career, they have demonstrated expertise in customer satisfaction, revenue growth, and strategic account management.

Kristina Zumfeld pursued a BA (HONS) in Marketing, Logistics, and Finance at Edinburgh Napier University from 2003 to 2004. Prior to that, they completed a BA (HONS) in Marketing & Logistics at Aachen University of Applied Sciences - FH Aachen from 2000 to 2004. Additionally, they studied Marketing, Logistics, and Finance at École Supérieure de Commerce, ESC Saint-Etienne from 2002 to 2003. In 2020, Kristina obtained a certification as a KonMari Consultant from KonMari Media, Inc.