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Hoa N. has a diverse and extensive work experience. They began their career as a Credit Counselor at CCCS of San Francisco, where they provided financial counseling and education to clients. After that, they worked as an Enrollment Advisor at UniversityNow, Inc., managing the student experience and enrollment process. Hoa then joined Presence, where they held multiple roles including Clinical Recruiter, Provider Success Manager, and Senior Provider Success Manager. In these positions, they focused on recruiting school-based clinicians, improving the provider experience, and implementing scalable processes. Currently, Hoa is employed as a Senior Client Engagement Manager at Motimatic.

Hoa N. has a Bachelor's Degree in Political Economy from the University of California, Berkeley. They also obtained a Master's Degree in Education from the University of California, Davis. In terms of certifications, Hoa N. has obtained an HR Management Certificate from California State University - East Bay in December 2018. They also possess a Certified Consumer Credit Counselor certification from the National Foundation for Credit Counseling. Hoa N. has completed the Google Data Analytics Specialization through Coursera. Additionally, they have a Multiple Subject Teaching Credential from the University of California, Davis.