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Steve Hayes is an experienced Cloud Platform Engineer at Motability Operations Ltd since July 2014, having previously held the position of Application Support Analyst. At Motability, Steve provides comprehensive technical support, utilizing expertise in Java, J2EE, and Oracle, while managing system health, diagnosing problems, and implementing process changes. Prior to this, Steve worked at OCS Consulting Ltd as a Senior Analyst Programmer and Team Leader from January 1998 to June 2014, focusing on .NET development, system analysis, and website testing. Steve's career began as a QA Analyst at Smith Kline Beecham and includes experience as a Research Assistant at the Building Research Establishment. Steve holds a BSc in Computer Science with Mathematics from Brunel University of London.