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Lindsay Prescott-Young is an experienced customer solutions professional with a strong background in the travel and cruise industries. Currently serving as Customer Solutions Account Manager at Motability Operations Ltd since November 2020, Lindsay previously held the position of Customer Services Manager at Noble Caledonia from January 2014 to October 2020, where significant contributions included managing post-cruise feedback and complaints. Prior to that, Lindsay gained valuable experience at Royal Caribbean Cruises Ltd. as a Customer Relations Executive, addressing escalated guest concerns, and worked as a Cruise Administration Assistant at Royal Caribbean International. Earlier in the career, Lindsay was a Travel Consultant at Viking Cruises, specializing in high-end river cruising. Academic qualifications include a Bachelor of Arts degree in History and Ancient History from the University of Sydney.