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Iman Attia has a strong background in IT service management and has held various leadership roles in companies like Motability Operations Ltd, HPD LendScape, and The Telegraph. They have experience in managing teams, implementing IT tools, and leading projects aimed at improving service delivery and efficiency. Attia's expertise includes Jira Service Management, technical service support, service transition management, and project management using Agile methodologies. Additionally, they have provided IT support for international clients in Financial Services and the Arts sector while working at Synergy Associates Ltd.