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Carl Vitulli is an experienced professional in digital content and quality management, currently working at Motability Operations Ltd as a Digital Content Executive and Team Coach for Communication Learning & Development since January 2019. In this role, Carl manages the quality, training, and development of the Customer Relations Team and the Scheme Compliance Team, overseeing quality assurance for approximately 600 employees. Prior to this, Carl served as a Quality Analyst at Fredrickson from September 2015 to December 2018, where responsibilities included evaluating data to mitigate risks and implementing improvement plans. Additionally, Carl's background includes a role as a Customer Account Agent and a Customer Service Manager at Ladbrokes. Carl's educational foundation was established at Brooklands Technical College from 2010 to 2012.