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Ali Carlyle is an experienced professional with a diverse background in customer service, management, and culinary arts. Currently serving as an Escalations Account Manager and previously as a Customer Service Specialist at Motability Operations Ltd, Ali excels in aligning with company values and maintaining high performance standards. Prior experience includes roles as Shift Manager at Lidl GB, where leadership and time management skills were honed, and as Restaurant Manager at Orocco Pier, focusing on operational efficiency and revenue growth. Ali also held multiple managerial roles at Carlyle’s Bar and Kitchen, overseeing business operations and staff performance. Educational qualifications include various professional cookery certifications and IT skills from Edinburgh College.