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Steve Mendez has over three decades of experience in the call center industry, having started at Moss Motors, Ltd in July 1987. Currently serving as the Assistant Call Center Manager, Steve has developed extensive expertise in managing call center operations and customer service strategies. Prior to this role, Steve Mendez held the position of Contact Center Lead at MOSS MOTORS LIMITED from 1987 to 2016, contributing to effective team leadership and operational efficiency throughout their tenure.