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José Gustavo Ferri's work experience begins in 2015 when they worked as an Estagiário at the Ministério Público do Estado do Paraná until January 2017. José Gustavo then moved on to Simbo CRM in June 2018, where they worked as a Customer Success, providing commercial and support services to B2B clients in the real estate industry with a focus on graphic customization, relationship strategy, and marketing.

In March 2019, José joined Moskit CRM as a Customer Success Manager, developing relationships with B2B clients from various sectors. José Gustavo'sresponsibilities included onboarding, account management, customer retention, and base recovery. José Gustavo also conducted strategic data analysis, identified bottlenecks and implemented personalized action plans.

José then transitioned to the role of CS Ops at Moskit CRM in September 2021, where they were involved in analyzing sales processes and strategies. In November 2021, they became an Analista de Product-Led Growth, focusing on driving product-led growth initiatives. Finally, in October 2022, José was promoted to Head de PLG at Moskit CRM.

Overall, José Gustavo Ferri has a diverse background in customer success, relationship management, data analysis, and product-led growth.

From 2021 to 2025, José Gustavo Ferri attended Cruzeiro do Sul Virtual, where they pursued a Bachelor's degree in Computer Science. Additionally, in May 2023, they obtained a certification in Leadership and People Management from Fast MBA.