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Joe Kurian, MBA, PMP, ITIL has extensive work experience in the IT industry. Joe started their career in 1999 as a Technical Service Manager at Chipsoft technology Pvt Ltd. Later, they worked as an IT Executive - Infrastructure at ICI India from 2000 to 2004.

In 2004, Joe joined Accenture as an Accenture Global Network Operations Center Manager. Joe then went on to hold various roles within Accenture, including Program Manager Data center for a Financial Institution, Service Management Tower and PMO Executive for a hospitality company, Client Engagement Lead for a hospitality company, and Service Management, Tower Executive for a hospital. During this time, they successfully improved customer satisfaction, implemented service management processes, and optimized productivity through automation and innovation.

Joe joined Mortgage Cadence in 2019 as Continuous Improvement and Service Operation SVP. In this role, they led the transformation, leadership, and management of the application support team. Joe developed and executed a comprehensive support strategy that resulted in cost reduction, efficiency improvement, and productivity gains.

Overall, Joe Kurian has a strong track record of success in the IT field with a focus on service management, automation, and process improvement.

Joe Kurian earned their Bachelor of Science (BS) degree in Chemistry from St. Stephen's College, Delhi, where they studied from 1992 to 1995. Joe went on to pursue their Master of Business Administration (MBA) in Operations Management from the Symbiosis Institute of Management Studies, completing their studies in 2007.

In terms of certifications, Joe obtained the AWS Certified Cloud Practitioner certification from Amazon Web Services (AWS) in December 2020. Joe also holds certifications such as Cisco Certified Network Associate (CCNA) from Cisco, ITIL V2 Masters from ITIL Certified, and ITIL V3 Foundation & Certified Client Service Delivery Manager from ITIL Certified. Additionally, Joe has obtained the Microsoft Azure Fundamentals certification and is a Project Management Professional (PMP) certified by the Project Management Institute. However, specific dates of attainment for these certifications are not provided.