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Hameed A. is an experienced Regional Customer Care Manager with a proven track record in managing customer care operations across various regions for prominent construction companies. Currently at Morris Homes Ltd since July 2020, Hameed oversees day-to-day customer care functions in the Eastern Region. Prior roles include Customer Care Manager for Persimmon Homes in the Midlands Region and Regional Customer Service Manager for Crest Nicholson plc, where responsibilities encompassed communication management, problem-solving, and quality audits. Hameed has demonstrated exceptional leadership in previous positions, including management of customer service operations and construction site management, with a focus on exceeding customer expectations and maintaining high-quality standards. Hameed holds a BSc(Hons) in Construction Management from the University of Northampton and completed an Edexcel Level 6 NVQ Diploma in Construction Site Management.