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Samuel Castano has extensive work experience in various roles within the IT field. Samuel is currently the Head of Global IT Employee Experience at Morningstar, a position they have held since December 2021. Prior to this, they worked at United Airlines from July 2017 to December 2021 as the Director of Digital End User Services, Strategy & Process Optimization. Before that, they held multiple positions at Grainger starting in February 1999, including Director of Digital Portfolio for Grainger Latin America, Sr. BIM LATAM - Director of IT for Grainger Colombia, and various business systems analyst and project management roles.

Samuel Castano attended DePaul University from 2002 to 2006, but the degree and field of study are not specified.