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James Jones has extensive experience in customer service and accounting roles. Currently serving as a Documentation Specialist at the Mississippi Organ Recovery Agency since February 2021, James previously held the position of Senior Accounting Clerk at MM LETT & ASSOCIATES since August 2013, providing vital accounting support and managing accounts payable duties. Earlier experience includes serving as a Customer Care Representative at Wellpoint Anthem, where responsibilities involved guiding customers through coverage plan selections and explaining benefits. James also worked as a Customer Service Representative and Insurance Processor at Staffers Employment Service and as a Policy Processing Associate at Allstate Insurance Company, enhancing skills in customer service and insurance processes. Educational background includes some college work in Pre-Nursing/Biology at Hinds Community College.