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Sam Friedman is a seasoned music industry professional with extensive experience in product support, music production, and customer relations. Currently serving as a Product Specialist at Splice since March 2022, Sam focuses on enhancing user experience through cross-functional collaboration and actionable insights derived from user feedback. Previous roles include Customer Experience Agent at Splice, Music Producer at Mophonics, and Music Teacher at Soundfly, where Sam mentored over 100 students in various music production techniques. Sam's diverse skill set extends to content writing for multiple music-related platforms and artist relations, showcasing an ability to manage high-profile projects and deliver exceptional service within tight deadlines. Sam holds a Bachelor of Science degree from Virginia Commonwealth University.