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Shelby James possesses extensive experience in customer service, having worked at Moore Medical since August 2011, specializing in assisting customers with ordering issues, order tracking, login problems, and product information. Prior roles include a Customer Service Trainer at McKesson from August 2011 to August 2023 and a Customer Service/Technical Support position at Pace from January 2010 to August 2011. Additionally, Shelby held a customer service role at Tilly's from July 2009 to April 2010. Educational background includes studies at the Computer Learning Center from 2010 to 2011 and graduation from Cesar Chavez High School in 2009.