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Eleanor Peretz is a skilled Customer Success Lead at MOONHUB, where responsibilities include designing and implementing Customer Success strategies, nurturing customer relationships from onboarding to renewal, and overseeing customer support functions. Prior experience includes serving as a Payments and Fraud Analyst at Gorillas, successfully managing chargeback and PayPal disputes, and previously as a Customer Service Representative, where Eleanor demonstrated exceptional ability in handling customer complaints. Eleanor holds a BA (Hons) in Political Science and Government from the University of Exeter and completed additional training at SPICED Academy.