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Tirath G. is an experienced operations and customer support professional with a diverse background in managing teams and enhancing customer experience. Currently serving as Operations Manager at Monzo Bank since June 2023, Tirath previously held the position of Senior Customer Support Manager at Cazoo, overseeing a UK Post Sales Customer Support team of over 100 individuals. Prior roles include various leadership positions at Booking.com, where responsibilities ranged from Guest Team Lead to Customer Service Manager, along with experience as Store Manager at Boots UK and Customer Service Manager at Argos. Tirath began a career at John Lewis & Partners as a Graduate Trainee.