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Lucy Hale began their work experience at Royal Bank of Scotland Business in 2013, where they served as a Financial Crime Team Manager until 2017. Lucy then joined HSBC as an Investigations Manager in 2017, and held the role until 2022. Currently, Lucy works at Monzo Bank as a Financial Crime Team Manager, starting in 2022.

From 2000 to 2013, Lucy Hale attended Leith Academy. No information is available about the degree or field of study they pursued during this time.