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Kay Hamilton has a diverse work experience in CRM and marketing roles. Kay currently works as a CRM Manager at Monzo Bank since August 2022. Prior to this, they were a CRM Manager at Tide from February 2021 to August 2022. Kay also worked at Treatwell as a CRM Manager from June 2020 to February 2021. Before that, they held various roles at Treatwell, including Senior Performance Marketing Specialist, Performance Marketing Specialist, and CRM Executive - UK & IE. Kay'srole at Treatwell spanned from September 2018 to June 2020. Additionally, they worked at Debenhams as a Loyalty Coordinator - CRM from July 2018 to September 2018, and as a Marketing Assistant from March 2017 to July 2018. Kay began their career as a Community Manager at Hydra.Digital from January 2015 to July 2015.

Kay Hamilton attended the University of Westminster from 2012 to 2016, where they earned a BA Hons in International Business. In 2014, they also studied abroad at Deakin University specifically focusing on International Business for a one-year period.