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Jasmin James currently serves as a Senior Fraud Investigator at Monzo Bank since November 2021, following a position as a Fraud Investigator. Prior experience includes an internship in investment management at Invesco EMEA, a role as a Dispute Analyst at Lloyds Banking Group, and various customer-facing roles including a waitress at Miller and Carter and a Customer Experience Assistant at William Hill. Jasmin began a career in sales as a Sales Advisor at Outfit Fashion. Academic credentials include a degree in Criminology with Psychology from De Montfort University, completed between 2017 and 2020, and prior studies at Notre Dame Catholic Sixth Form College from 2015 to 2017.