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Mark McDonald has over 20 years of experience in web development and software engineering. Mark started their career at Verizon Yellow Pages in 1996 as a Software Engineer and continued working for Verizon as a Web Applications Developer and Software Engineer. In 1998, they joined Idearc Media as a Software Engineer and stayed with the company until 2007. From 2009 to 2012, they worked as a Web Application Engineer at NOAA. In 2011, they joined GE as a Sr. Web Applications Developer, supporting Electric Insurance. Alongside their full-time positions, Mark has also worked as a Freelance Web Developer and Consultant since 2017. Currently, they hold the position of Director of Information Technology and Adjunct Instructor at Montserrat College of Art.

Mark McDonald attended Northeastern University from 2001 to 2003, but did not complete a degree or specify a field of study during that time.