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Matthew McCaffrey has extensive experience in the banking and retail sectors, currently serving as a Digital Systems Administrator at Monson Savings Bank since October 2020, where responsibilities include managing digital systems and delivering exceptional customer service. Prior roles at Monson Savings Bank included Digital Systems Specialist and Customer Service Associate, focusing on teller functions and enhancing customer satisfaction. Matthew also worked as an Assistant Grocery Sales Manager at Big Y World Class Market from May 2012 to October 2020. Graduating from Westfield State University with a bachelor's degree in English Language and Literature/Letters, Matthew combines strong communication skills with a robust background in customer relations.