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Cynthia Rivera is a Care Manager at Monroe Plan for Medical Care since November 2022. Prior to this, Cynthia also worked as a Care Manager at MC Collaborative from June 2018 to November 2022 and as a COVID-19 contact tracer at Staffing Solutions Organization LLC from November 2020 to March 2022. Cynthia also has experience as a Social Work Intern at Person Centered Housing Options Inc. and as Lead Generation at THOMASNET. Cynthia holds a Bachelor's degree in Social Work from SUNY Brockport.