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Shannon (Patch) Gavin's work experience includes various roles in operations and project management. They worked at MONO as an Operations Director and previously as a Project Leader. Prior to that, they worked at The Lacek Group as an Account Executive, Associate Account Executive, and Account Coordinator | Email Marketing Specialist. They also worked at Cuneo Advertising as an Account Coordinator. Additionally, Shannon has experience as a Digital Content Coordinator at Luther Automotive Group and as a Line Worker at Cafe Latte. They have also held positions as a Research Assistant at the University of St. Thomas, participated in the National Student Advertising Competition (NSAC) and Public Relations for Advertising Federation at the University of St. Thomas, and served as a Brand Ambassador Intern at The Advertising Federation of Minnesota. They began their career as a Marketing Intern at AOI Marketing.

Shannon (Patch) Gavin began their education at Edina Senior High School, where they obtained a Diploma from 2007 to 2010. Shannon then pursued higher education and attended the University of St. Thomas from 2010 to 2014, where they earned a degree in Business-Marketing with a focus on Marketing Management. After their undergraduate studies, Shannon attended Brainco - Advertising and Design School from 2020 to 2021, although no specific degree or field of study is mentioned for this period. Additionally, in October 2014, they obtained certification as a Google Analytics Certified professional from Google.