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John Evans is a seasoned Business Analyst with extensive experience in both technical and general business analysis. Currently serving as a Business Analyst at Monmouthshire Building Society and a Technical Business Analyst at Flex Systems, John specializes in transitioning online solutions to SaaS products and delivering customer projects through agile methodologies. Previous roles include Business Analyst at Dŵr Cymru Welsh Water, focusing on improving business processes, and BPM and Transformation Specialist at Target Group, where John managed complex workflows for financial services clients. Earlier career highlights include various strategic and managerial positions at Cardiff University and significant contributions to healthcare data analysis at Health Solutions Wales and iSOFT. John holds a Master of Science in Health Information Management and a Bachelor of Science in Information Technology.