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Jon Caruso has over 16 years of experience in product management and support, currently serving as the Director of Product Management at Mongoose since August 2016. Previous roles at Mongoose include Product Manager, Associate Product Manager, and Director of Product Support. From February 2007 to August 2016, Jon Caruso worked at Campus Labs, progressing from Technical Support Coordinator to Implementation and Support Coordinator, and ultimately holding the position of Senior Product Support Specialist.