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Sarah Olson has a comprehensive work experience in technical writing, starting in 2000 when they worked as a Technical Writer at Sybase until 2007. Sarah then moved on to work as a freelance correspondent at National Radio Project from December 2002 to an unspecified end date in 2009. After that, Sarah worked as a freelance correspondent at Free Speech Radio News from an unspecified start date in 2004 until an unspecified end date in 2009. In 2011, they joined NetApp as a Contract Technical Writer from January to October, then became a Technical Writer from October 2011 to July 2014, and eventually held the position of Senior Technical Writer from July 2014 to June 2015. Sarah then transitioned to Hortonworks, where they worked as a Senior Technical Writer from July 2015 to September 2019. Following that, they joined Cloudera as a Senior Staff Technical Writer in April 2019 until September 2019 when they became the Technical Documentation Manager until January 2022. Currently, Sarah works as the Lead Technical Writer for Server at MongoDB starting from January 2022.

Sarah Olson attended Simmons University where they obtained a Bachelor of Arts - BA degree in Women's Studies. The start and end years of their education at Simmons University are not specified.