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Josephine Bruderer has a diverse work experience spanning various companies and roles. Josephine currently works at MongoDB as a Senior Customer Success Manager since August 2023. Prior to this, they held positions at Salesforce as an Associate Customer Success Specialist from September 2020 to September 2021 and as an Associate Customer Success Specialist, Graduate Success from September 2019 to September 2020. Josephine also worked at Roche as a Contract Management Intern for pRED Operations, Business Excellence from August 2018 to August 2019. Before that, they worked at SWICA as a Customer Consultant from October 2015 to August 2018. In addition, they have experience working as an Administrative Office Assistant at AICOS Technologies AG from May 2016 to December 2016 and as a Product Conception and Sales Assistant at Tagxy Concepts AG from August 2012 to June 2015.

Josephine Bruderer completed their Bachelor of Arts degree in Business and Economics at the University of Basel from 2015 to 2018. In addition to their degree, they obtained various certifications including KCSv6 Fundamentals from The KCS Academy, Salesforce Certified Community Cloud Consultant, Salesforce Certified Advanced Administrator (SCAA), Learning Design Thinking: Lead Change in Your Organization from LinkedIn, Salesforce Certified Platform App Builder Certification, Salesforce Certified Service Cloud Consultant, Salesforce Certified Sales Cloud Consultant, and Salesforce Certified Administrator (SCA). Josephine obtained these certifications between 2019 and 2021.