Bobbi Brown has extensive work experience in customer success management and sales. Bobbi is currently working as a Manager, Customer Success at MongoDB since September 2022. Prior to this, they were a Senior Customer Success Manager at MongoDB from August 2021 to August 2022.
Before joining MongoDB, Bobbi held various roles at different companies. From March 2020 to July 2021, they worked as the Head of Customer Success, Enterprise at Code Climate, where they built the Enterprise team and managed all Enterprise accounts. Bobbi also assisted the VP of Customer Success with department management and process creation.
From July 2019 to March 2020, Bobbi worked at Stack Overflow as a Customer Success Manager, Team Lead. Bobbi supported strategic Stack Overflow Teams clients, ensuring their successful deployment and use of the Stack Overflow Enterprise product. Bobbi also worked closely with Account Executives to support the customer's journey from pre-sales to adoption and renewal.
Before that, from July 2018 to July 2019, they served as a Customer Success Manager - Enterprise at Stack Overflow. In this role, they supported Stack Overflow Enterprise clients in deploying and utilizing the product effectively. Bobbi coordinated with various teams to ensure a high-quality customer experience.
Bobbi also has experience in advertising and sales. From December 2017 to July 2018, they worked as a Success Manager - Business Engagement at Stack Overflow, where they supported teams selling ads and advertising products. Prior to that, they worked as a Talent Sales Representative at Stack Overflow from July 2014 to January 2015, where they connected employers to developers using the Careers platform.
Additionally, Bobbi has experience in operations support and inside sales management. Bobbi worked as an Operations Support Specialist at Jacobs from February 2015 to May 2015, providing operational support to the Office of the General Manager. Bobbi also worked at Jacobs as an Inside Sales Manager from October 2012 to July 2014, where they performed business development activities and assisted with bid/no-bid evaluations.
Bobbi's earlier experience includes roles such as Advertising Director at South Mississippi Media, LLC. from May 2010 to November 2010, and Houseman/Event Assistant at Gulf Hills Hotel and Conference Center from May 2006 to November 2010.
Bobbi'scareer began as a Professional Intern at Southern Earth Sciences, Inc. from August 2009 to May 2010, where they worked on marketing and PR initiatives, including creating marketing plans and designing a company website.
Overall, Bobbi Brown has demonstrated their skills in customer success management, sales, operations support, and marketing throughout their career.
Bobbi Brown completed their secondary education at Ocean Springs High School from 2002 to 2006. Afterward, they enrolled at the University of South Alabama and pursued a Bachelor of Arts degree in Communication and Business, which they successfully obtained from 2006 to 2010.
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