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Alan Tan - 陈 冠 莱 has a diverse work experience spanning over two decades. Alan most recently worked at MongoDB as an Escalation Manager (APAC). Prior to that, they served as the Singapore Country Leader for Integrated Services Management & Identity Access Management at IBM. Alan also held the role of Director at CIMB Bank, Global Technology and Operations. Alan gained experience in IT Service Management as the Head of IT Service Management at Tokio Marine Insurance Group (Asia). Earlier in their career, they worked as the Manager of Mobile Money Managed Services at Visa and held various roles at Credit Suisse, including AVP-Manager, Assistant Vice President - Incident Manager Asia Pacific, Team Lead - Global Windows Command Center, and Windows Team Lead - Asia Pacific. Alan began their career as a systems engineer at ST Engineering and served as an Infrastructure Project Manager at Crimson Logic. Prior to that, they worked as an IT Specialist at Moduslink Global Solutions. Throughout their career, Alan has consistently demonstrated their expertise in managing and delivering high-quality IT services and support.

Alan Tan - 陈 冠 莱 pursued their Bachelor of Science in Information and Computer Science from 1993 to 1996 at the National University of Singapore. Alan specialized in the field of Information Science during their undergraduate studies.

In addition to their formal education, Alan obtained a certification in IBM Agile Explorer from IBM in July 2020.