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Jorge Licea is an experienced IT professional specializing in desktop support and system administration, with a career spanning over 15 years. Currently serving as a Desktop Support Specialist for Acara Solutions at Lockheed Martin Space Division, responsibilities include providing first and second-level support and managing hardware setups for new hires. Previous roles encompass desktop support for the Union City Police Department, technical support for various environments at Wepro Solutions, and contributions to VTA's BART to San Jose Project. Early career experience includes VIP desktop support at NVIDIA and system administration at Talend INC and Medimmune, where network maintenance and hardware management were key responsibilities. Jorge Licea holds a degree from California State University - East Bay.