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Yael Shifman currently serves as the Sales Field Operations Manager at monday.com since September 2022. Prior to this role, Yael was the Sales Operations Manager at Jolt.io, where responsibilities included Hubspot CRM management and overseeing projects and teams. Earlier experience at Jolt.io encompassed the position of Sales Coordinator, focusing on building workflows and team efficiency while managing client communications. Yael's background also includes serving as a Security Officer at EL AL Israel Airlines and as a Commander in the Education Corps of the Israel Defense Forces, leading a professional team. Currently pursuing a degree in Psychology and Management at The Open University of Israel, expected to graduate in 2024.