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Tyler Anderson is a seasoned Tech Support Engineer at monday.com since March 2022, with a robust background in technical product support and customer service. Previously, Tyler served as a Tier 3 Technical Product Support Specialist at ActiveCampaign from May 2017 to June 2022, where responsibilities included triaging client issues and collaborating with Product Support and Development teams. Tyler's experience also encompasses roles as a Product Support Specialist and Parts Identification and Customer Experience Specialist, demonstrating a comprehensive skill set in customer interaction and technical analysis. Tyler began a career in customer service at Groupon in 2012 as a Customer Service Representative, consistently achieving top performance metrics and later transitioning into training and support roles. Education includes ongoing studies towards an Associate’s Degree at the College of DuPage, along with an Associate of Arts.