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Vishal M. is an experienced Learning and Development professional currently serving as a Learning and Development Manager at Momentum India since September 2023. Previously, Vishal worked as a Training Specialist at TMF Group, overseeing product and process training across global departments. Key roles in Vishal's career include Lead of Training and Quality at Concentrix, focusing on operational excellence and team management, Process Trainer at Teleperformance, and dual roles of Process Trainer and Data Analyst at Capita, where training delivery and operational research were prioritized. Early career experience includes positions at Firstsource Solutions Limited and Sudha Finance Private Limited, contributing to customer service and sales. Vishal holds a Bachelor of Business Administration from Sikkim Manipal University and has foundational education from G. H. College of Commerce and G. H. High School.