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Tyler Smith has extensive experience in solutions engineering and technical support, currently serving as Solutions Engineering Manager at Community Brands since November 2015, with prior roles including Team Lead and Senior Support Analyst, focusing on non-profit fund accounting and fundraising solutions. Tyler is also an active member of PreSales Collective since April 2022. Previous experience includes a Business Sales Representative role at Apple, and a Sales Engineer/Technical Support position at Sebae Data Solutions, where Tyler led client acquisition and retention initiatives and improved operational processes. Early career roles span technical support and sales positions at Refresh Computers, Jos. A. Bank Clothiers, Kohl's Department Stores, and Regal Entertainment Group. Tyler holds an Associate of Science in Information Technology from the College of Central Florida and a high school diploma from Marion Technical Institute.