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Nathalia Blasi Virgüez

Customer Service Representative at ModSquad

Nathalia Blasi Virgüez has a diverse work experience spanning multiple roles and industries. Nathalia most recently worked as a Customer Service Representative at ModSquad starting in August 2021. Prior to that, they served as a Business Analyst and Marketing Research Analyst at CloudTask from June 2020 to June 2021. In this role, they were responsible for reporting and compiling information, lead generation, and ensuring clean lead lists for important clients. Before that, Nathalia worked as part of the Inbox Team at Expensify from July 2020 to September 2020, where they reached out to existing customers worldwide to ensure their products were set up correctly and their information was accurate. Nathalia also gained experience as a Bilingual Customer Service Representative at SYKES from November 2019 to June 2020, providing excellent customer service and addressing customer concerns and requests. As a Corporate Manager at Quantica BPO from September 2017 to November 2019, they achieved excellent results on KPIs and assisted customers via phone and ticket creation. Nathalia also worked as a Jefe de Cajeros at Reina Pepiada from December 2016 to May 2017 and as an Asistente Administrativo Ejecutivo at Virgüez Figueroa C.A from January 2015 to January 2016. In their first job, they demonstrated job responsibility, punctuality, and organizational skills in managing income and expenses using Excel. Overall, Nathalia brings a wide range of skills, including customer service, data analysis, lead generation, and administrative proficiency to their work experience.

From 2014 to 2016, Nathalia Blasi Virgüez attended CENTRO INSTITUTO DE DISEÑO GRAFICO CIDIG where they pursued a Tecnicatura degree in Diseño de moda (Fashion Design).

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