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Jared Isaacson is a skilled professional with extensive experience in support services and technical expertise. Currently serving as the Manager of Support Services at Modernizing Medicine since 2015, Jared designs and manages workflows to efficiently handle technical tickets and coordinates escalations across business units. Previous roles at the same company include Supervisor of Support Services, Lead Support Specialist, and Senior Support Specialist – Tier 3, where Jared demonstrated strong problem-solving skills and received accolades such as the Beyond the Call Award. Before that, Jared worked as a Litigation Paralegal at the Law Offices of Anthony S. Adelson and held various technical positions in IT and customer support. Jared holds a Bachelor's degree in Sociology from the University of Florida and a Bachelor of Science in Computer Science from Florida Atlantic University.