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Gialena Rucco is an experienced quality assurance professional with a strong background in software testing and customer service. Gialena has served as a Senior Quality Assurance Engineer at ModMed since February 2016, contributing significantly to the medical team as the sole QA member. Prior to this role, Gialena was a Senior Android QA Test Engineer at OpenPeak, where responsibilities included creating and executing test cases as part of a senior testing group for the Android division. Gialena's career also includes a position as a QA Analyst at Cendyn and a customer service Specialist at Apple, showcasing a diverse skill set in both technical and interpersonal domains. Gialena holds a Bachelor's degree in Computer Science from Florida Atlantic University, earned between 2008 and 2013.