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Carlos Serrano has over 20 years of work experience in the creative and design industry. From 2000 to 2002, they worked as a Web Designer and Visual Designer at E-Brainstorm. Carlos then moved to Azurian where they held the role of Interaction Designer and Communication Strategy from 2002 to 2005. After that, they worked at CPTNA Capitana Estudio as an Interactive Creative Director from 2005 to 2011. In 2011, they joined Modicum where they held the roles of Creative Director, Art Director, Senior Designer, and Interaction Designer until present.

Carlos Serrano attended Universidad Jorge Tadeo Lozano from 1995 to 2000, where they earned a degree in Advertising and Marketing with a focus in Advertising. Carlos also has a certification in User Experience Design from General Assembly.