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Angela Fairbanks is an experienced professional in customer success and product management, currently serving as the Associate Director and Product Owner for Biomarker Lab Systems at Moderna. With a strong background in customer success, Angela has held key positions including Director of Customer Success at FloorSight, Inc., and Senior Customer Success Manager at both Camunda and Thermo Fisher Scientific. Prior experience also includes a role as Senior Associate II for Stability Support, LIMS, and SharePoint at Biogen Idec. Angela holds a Certificate in Customer Centricity from The Wharton School and has furthered professional development at the Center for Women and Enterprise.