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Leslie Greenfield is a seasoned professional with extensive experience in customer success management, particularly in the high-tech and telecommunications sectors. Currently serving as a Senior Customer Success Manager at Model N since January 2022, Leslie oversees sales and Channel Data Management Services for major clients in the semiconductor, life science, and electronic components industries. Previous roles include Senior Client Partner at LivePerson AI Software, where Leslie led AI-powered messaging solutions for global clients, and Strategic Account Director at Edgio Inc., managing CDN solutions for media and gaming companies. Leslie's earlier positions at Verizon, Lumen, and British Telecom FinServ involved managing relationships with high-profile clients, developing IT solutions, and ensuring customer satisfaction. Leslie holds a Bachelor of Science degree in Education with a minor in Psychology from the University of Rhode Island.