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Jennifer Moorman is an experienced customer service professional with a strong background in collections and revenue assurance. Currently serving as the CCO Customer Service at Moda Health since February 2020, Jennifer previously held the position of Dedicated Loan Specialist II at Mr. Cooper, where responsibilities included mortgage servicing and managing overdue accounts. Prior experience includes roles at IBM Seterus in Strategic Asset Team Collections, focusing on contact and collection for overdue accounts and bankruptcy call handling, and various positions at Vesta Corporation, including Revenue Assurance Lead and Revenue Assurance Specialist. Jennifer's educational background includes studies at Bryant & Stratton College-Cleveland.