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Michael Defaweux is an experienced manager specializing in after-sales support and professional services at MOBOTIX AG since January 2014. This role involves leading a global team to deliver technical support for a complex product line, enhancing team efficiency, and improving customer experience. Prior to this position, Michael served in the British Army for over eleven years in various roles, including Command Troop Corporal, where responsibilities included providing communication infrastructure and mentorship in diverse environments. Michael's military background encompasses technical skills in communication systems and security protocols, fostering a strong foundation in team leadership and operational effectiveness.