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Anthony On has a diverse work experience in various customer support and service roles. Starting in 2012, Anthony worked as a Customer Service Representative at Incipio Technologies. From there, they became an Assistant Product Manager for a few months before transitioning back to a Customer Service Representative role. In 2014, Anthony joined Red 5 Studios as a Player Support Representative, where they stayed until 2016. Following this, they worked as an Investigations Representative at Nexon America until 2018. In 2018, they joined Gatekeeper Systems, Inc. as a Customer Experience Associate. Currently, they are working at MobilityWare as a Customer Support Representative.

Anthony On has a Bachelor of Arts (B.A.) degree in Psychology from the University of California, Riverside.