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Agata Fratczak has extensive work experience in sales operations and support. Agata is currently working at Mobileum as a Senior Manager for Sales Operations. Prior to this, they worked at SIGOS as a Group Leader in the International Sales Support Department, where they effectively managed a team of six people and served as the main CRM administrator. Agata also participated in projects with different departments, communicated business information, and supported the migration project between SIGOS and Mobileum Inc. Before SIGOS, Agata worked as an International Sales Support Specialist for the Americas region. In this role, they closely collaborated with regional Vice-Presidents and Key Account Managers, prepared commercial and legal documentation, managed the CRM system, and handled customer documentation and e-platforms. Agata also has experience working at Vodafone, CREDIT AGRICOLE BANK, Deutsche Bank & Bank BPH S.A., and Santander Bank Polska in various roles related to account management, IT consulting, processes and procedures, and product specialist. Overall, Agata has a strong background in sales operations, support, and project management.

Agata Fratczak obtained a Master's degree in Finance and Insurance, with a specialization in Banking and International Finance, from the University of Economics in Katowice, Poland. Agata attended the university from 2000 to 2005. Additionally, they earned the European Foundation Certificate in Banking from The European Banking & Financial Services Training Association in April 2011. In the same year, they also received the Certified Employee of a Bank certification from The Polish Bank Association. In 2007, they obtained the LCCI Spoken English for Industry and Commerce Diploma - Level 4 from LCCI International Qualifications.