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Jerome Williams has four years of work experience. Jerome began their career in 2017 as a Transporter at UPMC. In 2019, they joined GNC as an IT Service Desk Analyst, where they were responsible for troubleshooting GNC store and corporate user issues. In 2021, they joined Mobile Aspects as a Technical Support Analyst, where they were responsible for responding and troubleshooting customer emails and phone calls. Jerome's duties included managing tickets, creating visualizations, working on complex database and server issues, and collaborating to complete work-related projects.

Jerome Williams attended the Community College of Allegheny County from 2016 to 2019, where they earned a degree in Information Technology with a focus on Computers.