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Nikki Loveless (Assoc CIPD) is an experienced Operational Excellence Change Manager at Mitie, with a background in HR Shared Services and Business Partner roles. With a strong strategic mindset, Nikki has effectively led projects to improve HR services, deliver commercial value, and build a culture of engagement. Their wide range of experience includes HR advisory roles, resourcing management, store management, and graduate training. With a Master's degree in Human Resource Management, Nikki brings a wealth of knowledge and skills to drive positive change within organizations.