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David Hicks is a Senior Customer Success Manager 2 at Mitchell International, where David works with the Sales Team to acquire and upgrade customers. Previously, David held roles at Willis Towers Watson as a Customer Service Representative adminstering benefit plans, and at AAA Allied Group as a Manager Of Business Operations and various other roles such as Business Analyst, Training Coordinator, and CSR & Dispatcher. David also has experience in technical support at Lexmark and commissioned retail sales at Circuit City. David holds a Master of Business Administration from Sullivan University and a Bachelor of Business Administration from the University of Kentucky.