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Jean-Michel Olivier is a seasoned professional with extensive experience in technical support and HVAC systems. Currently serving as a Senior Technical Support Manager at MiTAC Europe since July 2019, Jean-Michel leads teams and oversees project implementation plans. Additionally, Jean-Michel works as a freelance photographer, specializing in event photography since June 2018. Previous roles include HVAC Specialist at Zuri Zanzibar Resort, where responsibilities included overseeing installation quality, and an HVAC/Electric Technician at SNCF, focusing on maintenance and quality control of air conditioning units. Jean-Michel also has experience as a Logistics Technician at CSA and a Technical Operator at Air Liquide. Educational qualifications include a Bachelor's degree in Digital Marketing from COMNICIA and multiple certifications in maintenance and repair of electrical and HVAC systems.