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Heather Dulle is a skilled Senior Database Administrator at the Missouri State Employees' Retirement System since August 2015, responsible for creating technical documentation and managing SQL Server installations and upgrades. Previously, Heather served as a Database Administrator for Missouri Employers Mutual, overseeing Oracle and SQL Server databases, and as a Team Lead Database Administrator at the Missouri Secretary of State, managing a multidisciplinary team for software application development. Additional experience includes roles at IBM as a Technical Support Specialist, various positions within the State of Missouri focusing on database and system administration, and a background in legal research and support as a paralegal. Heather holds a Bachelor of Arts in Paralegal Studies and a Bachelor of Science in Computer Information Management from William Woods University.